KoloKut
Privacy policy
This policy explains how KoloKut handles data for salons, owners, managers, and workers.
Effective: 8 October 2026
Data we process
We process account and profile details, profile photos, salon information, services, team members, sales, expenses, commissions, tips, notification devices, and preferences. CamPay sends us a payment reference, status, and amount; KoloKut never receives your Mobile Money PIN.
How we use data
We use this data to provide KoloKut, secure accounts, sync devices, calculate reports and commissions, send notifications you choose, process subscriptions, and improve the service.
Offline storage
The mobile app may keep your profile, a cached profile photo, service catalogue, team, recent analytics, and pending sales on your device so details remain available offline. Signing out clears personal snapshots but keeps pending sales for the same account. Account deletion also clears pending sales on the device used to request deletion; uninstalling removes local app storage.
Product metrics and diagnostics
We record a pseudonymous installation identifier, platform, and daily authenticated business activity to measure first opens, active use and retention. Test accounts are excluded. Error diagnostics contain a category and location, never passwords, tokens or customer details. These records are used for product operations, not advertising.
Service providers
We use Supabase for authentication, database, and storage; Expo for push notifications; CamPay for Mobile Money payments; Vercel for hosting; and an email provider for reports. Each provider processes only the data needed for its service.
Sharing and retention
We do not sell personal data. Authorized owners and managers can see their salon’s data; workers see information covered by their access. We retain data while an account operates and as needed for financial, security, and legal obligations.
Your choices and rights
You can update your profile, photo, language, theme, and notification preferences in KoloKut. You can request account deletion in the app or at kolokut.com/delete-account. Personal sign-in details, profile details, photos and notification devices are removed. Financial records retain an anonymized account ID to preserve the salon ledger. Contact hello@kolokut.com for access, correction or questions about retained records.
Security and children
We use access controls, encrypted connections, and immutable financial records to protect data. No system is risk free. KoloKut is a business service and is not designed for children.
Changes and contact
We may update this policy as KoloKut changes. The date below identifies the current version. Questions can be sent to hello@kolokut.com or +237 674 230 406.